Public Relations and Reputation Repair
LOW MODERATE HIGHRequirements NIST SOURCE
Requirement Context
This element is part of IR-4(15) — Public Relations and Reputation Repair. See the Assessment section below for the related SP 800-53A examine/interview/test procedures. No engineering interpretation has been authored for this control yet.
Requirement Context
This element is part of IR-4(15) — Public Relations and Reputation Repair. See the Assessment section below for the related SP 800-53A examine/interview/test procedures. No engineering interpretation has been authored for this control yet.
Discussion (NIST Supplemental Guidance)
It is important for an organization to have a strategy in place for addressing incidents that have been brought to the attention of the general public, have cast the organization in a negative light, or have affected the organization’s constituents (e.g., partners, customers). Such publicity can be extremely harmful to the organization and affect its ability to carry out its mission and business functions. Taking proactive steps to repair the organization’s reputation is an essential aspect of reestablishing the trust and confidence of its constituents.
Implementation Guidance
Original engineering commentary written for this explorer — not NIST source text and not authoritative guidance.
No engineering interpretation has been authored for IR-4(15) yet. This section is architected to receive it — see the Requirements and Assessment sections above for the authoritative NIST source content in the meantime.
Assessment
Assessment Objectives
- public relations associated with an incident are managed;
- measures are employed to repair the reputation of the organization.
Examine
[SELECT FROM: Incident response policy; procedures addressing incident response; procedures addressing incident handling; incident response plan; system security plan; other relevant documents or records].
Interview
[SELECT FROM: Organizational personnel with incident handling responsibilities; organizational personnel with information security responsibilities; organizational personnel with communications or public relations responsibilities].
Overlays
STIGs & CCIs
No STIG checks or CCI mappings are currently loaded for IR-4(15). This section is architected to display, per product: STIG ID, Finding ID, Severity, Title, Description, Check, Fix, CCI, and NIST control mapping — but nothing is populated here until a real DISA STIG/CCI dataset is ingested.
Learn more about STIG/CCI integration →Evidence
Categorized from the SP 800-53A "Examine"/"Test" artifact list above by keyword — not an authoritative NIST evidence list.
Policy
- Incident response policy
- incident response plan
- system security plan
Other Records
- procedures addressing incident response
- procedures addressing incident handling
- other relevant documents or records