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Priority of Service Provisions

LOW ✓ MODERATE ✓ HIGH
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Requirements NIST SOURCE

Discussion (NIST Supplemental Guidance)

Organizations consider the potential mission or business impact in situations where telecommunications service providers are servicing other organizations with similar priority of service provisions. Telecommunications Service Priority (TSP) is a Federal Communications Commission (FCC) program that directs telecommunications service providers (e.g., wireline and wireless phone companies) to give preferential treatment to users enrolled in the program when they need to add new lines or have their lines restored following a disruption of service, regardless of the cause. The FCC sets the rules and policies for the TSP program, and the Department of Homeland Security manages the TSP program. The TSP program is always in effect and not contingent on a major disaster or attack taking place. Federal sponsorship is required to enroll in the TSP program.

Implementation Guidance

Engineering Interpretation

Original engineering commentary written for this explorer — not NIST source text and not authoritative guidance.

No engineering interpretation has been authored for CP-8(1) yet. This section is architected to receive it — see the Requirements and Assessment sections above for the authoritative NIST source content in the meantime.

Assessment

NIST SP 800-53A REV 5.2.0

Assessment Objectives

  1. primary telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives) are developed;
  2. alternate telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives) are developed;
  3. Telecommunications Service Priority is requested for all telecommunications services used for national security emergency preparedness if the primary and/or alternate telecommunications services are provided by a common carrier.

Examine

[SELECT FROM: Contingency planning policy; procedures addressing primary and alternate telecommunications services; contingency plan; primary and alternate telecommunications service agreements; Telecommunications Service Priority documentation; system security plan; other relevant documents or records].

Interview

[SELECT FROM: Organizational personnel with contingency plan telecommunications responsibilities; organizational personnel with system recovery responsibilities; organizational personnel with information security responsibilities; organizational personnel with responsibility for acquisitions/contractual agreements].

Test

[SELECT FROM: Mechanisms supporting telecommunications].

Overlays

Showing the OT/ICS overlay for the parent control CP-8 — see the CP-8(1) entries within each baseline below.

OT/ICS Overlay SP 800-82r3

NIST SP 800-82r3 Appendix F, Table 22. Blank baseline means the control/control enhancement is not selected in that initial OT baseline.

LOW

Not applicable at this tier.

MODERATE

  • Base control: Included (matches standard baseline)
  • Included: (1) (2)

HIGH

  • Base control: Included (matches standard baseline)
  • Included: (1) (2) (3) (4)

STIGs & CCIs

No STIG checks or CCI mappings are currently loaded for CP-8(1). This section is architected to display, per product: STIG ID, Finding ID, Severity, Title, Description, Check, Fix, CCI, and NIST control mapping — but nothing is populated here until a real DISA STIG/CCI dataset is ingested.

Learn more about STIG/CCI integration →

Evidence

Potential Evidence — Derived

Categorized from the SP 800-53A "Examine"/"Test" artifact list above by keyword — not an authoritative NIST evidence list.

Policy

  • Contingency planning policy
  • contingency plan
  • system security plan

Testing

  • Mechanisms supporting telecommunications

Other Records

  • procedures addressing primary and alternate telecommunications services
  • primary and alternate telecommunications service agreements
  • Telecommunications Service Priority documentation
  • other relevant documents or records